PROFESSIONAL STANDARDS

Policing is a difficult and complex job in today’s society. The Cleveland County Sheriff’s Office Professional Standards Division is tasked with making sure our agency has the resources and professionalism to meet the challenges of today. The Professional Standards Division achieves this through: 

  • Assisting with policy and procedure development 
  • Issuing and maintaining equipment 
  • Issuing and maintaining vehicles 
  • Writing and managing grants 
  • Conducting internal affairs investigations 

Although our goal is to have personnel who exceed your expectations, sometimes, we fall short. If you would like to tell us about your experience with a Sheriff’s Office employee, you may file a compliment or complaint in the following ways: 

  • Come to the Cleveland County Sheriff’s Office Control Room, located on the second floor of the Cleveland County Courthouse and fill out a compliment or complaint form. The Control Room is open Monday through Friday 8am until 5pm. 
  • You may also submit your complaint in writing to:
    Cleveland County Sheriff’s Office
    Office of Professional Standards
    100 Justice Place
    Shelby, NC, 28150 
  • You may also call Cleveland County Sheriff’s Office at (704) 484-4788 and ask to speak to a supervisor. 
  • You may also click the following links and fill out a compliment or complaint form online. 
cleveland-county-sheriffs-office-police-cta

JOIN OUR TEAM

If you have the desire to make a positive difference in the lives of individuals and your community through excellent customer service, good judgment, and integrity, then you should join our team today!

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